FAQS

Do you ship international?

Yes. We ship via USPS.com, takes approx. 6-10 business days to arrive. Cost is $16. Domestic orders are process via Priority Mail (3-5 days), cost is $7.

When will my order be shipped?

Items that are in stock will be shipped within 4-5 working days. Items that are not in stock or custom made orders will be shipped within (5 working days).

Within the US, stocked items will usually arrive between 7-10 working days. Items that are not in stock or custom made orders will usually take up to another week (10-14 working days).

Items in stock that are shipped outside the US will usually arrive between 1 - 2 weeks. Items that are not in stock or customer made orders that are shipped outside US will usually take up to another week (2 - 3 weeks).

How can I track my order?

Using the tracking number we send you via email, you can go to www.usps.com, and track your order.

How long does it take to process my order?

Orders are processed Monday through Friday and are shipped within 48 hours of placement, excluding weekends and public holidays. All domestic orders are shipped via United States Priority Mail within 48 hours of receiving payment with tracking numbers.

What is if it doesn't fit?

If for any reason you are not satisfied with your order, please let us know and we will work with you to ensure a positive shopping experience. We do encourage you to ask any questions you may have before purchasing, as all sales are final.

If you have other questions?

Please submit all questions to: cymassuh@gmail.com, and include the item URL as a reference. We try to respond as promptly as possible, in some cases, please allow 24-48 hours.